Clinic Update and changes 2/8/20
Reformer Class Update
As many of you know we've now been opened for a few weeks, but with a limited schedule and limited services. We made the decision to hold off bringing back Reformer Classes until at least the end of July so we could make a judgment based on how things were traveling. The worst case scenario was that we opened the classes only to have to shut them down again.
Based on the current situation in Victoria, specifically Melbourne but more increasingly regional Victoria, we are making the extremely hard call to maintain the temporary cancelation of Reformer Classes. We understand that some people will be upset by this - and even angry at us, but we are doing the right thing for our community and our staff. Due to the limited space we have, it would be impossible to safely maintain social distancing with 6 people in a Reformer Class.
So at this point - and hopefully only for a short while - we are continuing the temporary cancelation on Reformer Classes.
Is my pack or membership still Valid?
Absolutely. We have paused every class pack and membership that was active prior to closing (this does not include packs that expired prior to shutdown on March 26th). The expiry dates on these active passes will be manually adjusted once we re-open again so that no-one misses out.
What other options are there?
There are still plenty of Pilates options as we are still running Clinical Pilates. For those in need, we have sessions in a 1:1 / 2:1 / 3:1 setting as well as our Clinical Rehab Classes which have a maximum of 4 participants per class. We do have online bookings for these services through our website, but our advice is to call the clinic if you wish to make a new booking. For details on any of these services, please click here: https://www.baycityhealth.com.au/clinical-pilates
Our Current Services:
- Osteopathy Initial
- Osteopathy 40min
- Osteopathy 30min
- Clinical Pilates Initial
- Clinical Pilates 1:1
- Clinical Pilates 2:1
- Rehab Classes
Masks
Staff at Bay City Health are already wearing masks, and now we are requesting that all clients do the same. For those that don't know, it will be a requirement that everyone who leaves their home must wear a mask as advised by the State Government from 12.00am on Sunday 2.8.2020 (tonight).
PLEASE BRING YOUR OWN MASK
If you arrive to the clinic and don't have a mask - we will supply you one at the cost of $5 (we are not trying to make money out of this - it's more the hassle of having to reorder new supplies).
Social Distancing
We would like to ask our clients to please not arrive too early to your consult and crowd the waiting area. At the moment we are taking clients into the treatment rooms or the studio and asking you to wait there which is working well. However, if people are arriving early and crowding reception we will politely ask you to wait outside.
COVID Stages
During a stage 3 lockdown in the Geelong region, we will stay open providing we feel it's safe to do so. Back at the start of April we shut the clinic down because everything was escalating so quickly and our knowledge surrounding the situation was minimal, whereas this time around we are extremely well prepared, and as Bay City Health Group services are classed as 'essential services' the advice has been to stay open during stage 3.
At the moment, we haven't received information from our registry body regarding what happens in a stage 4 lockdown. As we learn more we'll keep everybody updated, but like always we will take a cautious and safe approach.
Thank You
Thank you to every one of our wonderful clients - whether Pilates or Osteo - who have supported us through this incredibly difficult time. This whole thing is unprecedented and we are doing our very best to navigate it as safely as possible.
We would be lying if we said this hasn't affected us. We are trying our absolute best to get through the next period and hopefully out the other side.
Please stay safe & healthy during this next phase.
