Reformer Classes On-Hold

Update as of 23/3/2020

We hope everyone is holding up ok during this uncertain time. Right now it seems impossible to see the light at the end of the tunnel. We understand that there is incredible instability regarding people's health, livelihoods, job security and finances.

There is a lot of differing information going about at the moment which is adding to the confusion. Just know that we are in the same boat as many of you, however have been lucky enough to have a couple of strong sources of information guiding us through.

There are a couple of important updates below regarding the operation of certain services.  

Reformer Classes On-Hold

• Due to the current situation regarding group gatherings and numbers we have decided to temporarily cancel all Reformer Group Classes

• We are unsure of how long the classes will be on hold for.

• We will keep everyone updated so that when classes start back up you will know.

• All purchased memberships will be put on hold and class pack expiry dates extended ie. if we are shut for 1 month - packs are extended for 1 month. There is no need to reach out and request an extension during this time.

• Any current bookings will be credited back to your account for future use.

• You will receive an automatic email upon each class cancelation from our booking software WellnessLiving (you will not lose any classes)

**Rehab classes will continue as they are small and will have safe 'social-distancing' spacing of 1 person per 10m2

Allied Health services still OPEN

Osteopathy is not part of the Australian or State Governments stage 1 closure plan. We will be running our Osteo, Rehab and Clinical services for the time being as we've been advised to do so, however that could change at literally any minute.

We have received the following advice from the Minister of Health: "The Australian Minister of Health has today confirmed that all Allied Health businesses can continue working and are encouraged to do so."

For those that don't know, Osteopathy is an Allied Health profession. For more clarity here is a small list of Allied Health professions in Australia:

• Osteopathy

• Exercise Physiology

• Physiotherapy

• Podiatry

• Chiropractic

• Occupational Therapist

• Psychology

• Dietetics

• Speech Pathology

• Radiography / medical imaging / sonography

**For a full comprehensive list go to the Allied Health Professions Australia website at https://ahpa.com.au/

Continuation of New Hygiene Policies
As mentioned in last weeks email update, we have implemented some new policies and procedures based on hygiene on top of the strict hygiene practices already in place at Bay City Health. Here is the list revisited:

• Everyone who enters the clinic will be required to sanitise their hands with hand sanitiser provided at the reception AND/OR wash their hands thoroughly in the bathroom.

• We will be returning to Dettol disinfectant wipes to wipe down each Reformer and Clinical Pilates apparatus after each use.

• We have now provided single use paper cups to drink from (or you can bring your own drink bottle).

• You will be encouraged to wash or sanitise your hands before leaving the clinic – we have more than enough hand wash.

• All ‘frequent touch’ surfaces will be sanitised every morning before any clients arrive.

• There will be less tactile/hands-on cueing in the Pilates Clinic.

• Osteo clients will be required to wear socks in the treatment rooms.

• There will be an option for clients to remain fully clothed during Osteo consultations (as opposed to wear gowns or remove shirts ect.) – this option will be addressed with each client individually at the start of every consult.

Thank you kindly to the ongoing support of everyone. We have been blown away by this awesome Greater Geelong community. We hope and pray for the health and safety of not just our clients, but all people across the state and country (and world for that matter).

Please check our social media platforms and our website to keep up to date. We will endeavour to be as open and informative as possible throughout this difficult time. If at any time we are instructed to completely close the clinic, the length of the closure will depend upon the advice of the relevant government departments. If that were the case, all patients with appointments will be notified via phone and SMS. 

Plan for the worst, hope for the best

Kind regards from Clint, Felicity & the team from Bay City Health Group